What are some of the business reporting terms used in Balanced Scoreca

Business Intelligence Category Glossary

Analytics: Technology approaches that process current and historical data to enhance business management performance such as, to establish policies, assist in making predictions, and multi-level decision making, to name a few.

BI - Business Intelligence: Technology and software applications used to collect, make available, and manipulate business information for effective reporting, planning and decision-making.

BI Consumer: A user of business intelligence information and the products it produces. The terms “customer” and “stakeholder” also apply to BI and may sometimes include consumers. However, a customer of BI information commonly refers to the business component or function that pays for the BI process or product. A stakeholder is an entity that has a legitimate interest in the information or product and can include users, consumers, customers, even stockholders and any other party given access to the intelligence.

Business Consumers: Business consumers are the rank and file members of the organization's functional business area teams.

Business Intelligence Reporting: A series of software tools and applications that provide advanced management information to decision makers from broadly disparate data sources.

CRM - Customer Relationship Management: Customer relationship management (CRM) is a generic business term that describes approaches used to exploit the inherent information associated with a company's customers. This includes many classes of BI techniques involving the capture, storage and analysis of customer information.
Dashboard: Includes digital dashboard, executive dashboard, or enterprise dashboard. BI tools used by decision makers to visually monitor the state of the enterprise. The term derives from the analogy of the automobile dashboard, from which the operator (executive) can drive or operate the business.

EEA - Economic Espionage Act of 1996: A federal statute directed to theft or misappropriation of trade secrets. The law applies to BI due to the goals and practices of BI in regards to collection and analysis of both open and limited source information and the legal and ethical considerations involved.

Executives: Executives are the key decision makers within an organization. An executive's influence spans the strategic and tactical operations of the business and they are the main drivers of most policy components.

IT- Information Technology Administrators: IT Administrators are the BI user group including, information architects, technical support, and other IT professionals that configure, deploy and support the entire BI technology suite.

KPI - Key Performance Indicators: The term used for the most important information residing in a business' varied stores of raw data. One of the principle objectives of BI is to use research and analytical techniques to identify the KPIs and easily separate them from the chaff for processing into reports and other sophisticated management products.

Managers: Managers consist of the tactical-level executers of corporate policy and are responsible for directing most functional business area activities.

Performance Management: Performance Management is a collective term for the BI/management approach also known as business performance management (BPM), corporate performance management (CPM), or enterprise performance management (EPM). The discipline encompasses systems, methodologies, metrics, processes and software technologies used to identify ways to improve overall business performance.

Performance Planning: The product of applying performance management techniques to the planning and forecasting decision area. Performance planning provides keys to establish a reliable view of the future and empirically determine appropriate courses of action.
Professional Report Authors: Professional report authors, also called ‘power users,' are expert authors that are the developer's ‘users of choice' for BI software, despite representing only 5 percent of users.

Scorecard: Robert S. Kaplan and David Norton introduced the concept of scorecards in 1992. Basically, it is a concept for quantifying business activities and strategies, to give managers a more sophisticated view of the performance of a business. It's ultimate value to BI lies in the relationship of performance-driven quantified activities and strategies to the complex analytical and reporting abilities of BI.

Business Intelligence Frequently Asked Questions

Is scorecarding applicable to other BI application?

Who are the major OLAP Software vendors?

What are the elements of an effective business intelligence software s

Iím new to BI; help me understand how business reporting software can

My Company has had some near-disasters in the past; can BI help us lea

How does the need for transparency impact HR and other functional busi

How does marketing reporting help my business?

I want to become a better decision-maker; how can BI help?

Iím being pulled in different directions by all of my managers; can BI

Is sales reporting a BI technology?

Is there a government use for performance management techniques?

Does performance planning improve scorecarding?

Do I always have to find answers using a BI approach?

Are business function areas and BI planning processes discrete?

Where does one find meaningful information on BI technology?

How does an open data strategy contribute to a bi competency center?

How does an open data strategy contribute to a bi competency center?

How does BI interact with CRM software?

Are advanced telephony techniques part of retail management software?

What is the make-up of the BI user community?

How can I use a business dashboard?

How can an executive dashboard help me?

how can i use clinical trial management software?

How do I use analytics software?

What is involved in supply chain performance?

Iím a small business, can I benefit from business intelligence?

what is enterprise planning software?

What are some of the business reporting terms used in Balanced Scoreca

How does performance streamline planning?

How can I make my presentation more memorable?

Can Balanced Scorecard Reporting Help Identify Excessive Costs?

What role does strategy play in scorecarding?

How are metrics used in performance management?

How is strategy used in Balanced Scorecard Reporting?

How did supply chain software come to be?

What are the salient features of the military supply chain?

Is there a military analog to a BI competency center?

Are BI Forecasting Techniques Applicable To The Supply Chain

Do I need to worry about the legality of supply chain data?

Is there a role for strategy in finance?

What do CFOs regard as important performance measures?

Iím sensing resistance to BI in the finance area, how can I overcome this?

Why canít I use an open market or free BI source to access my legacy information bases?

What does BI cost?

Can IT/BI project investment be helped with finance reporting software?

What is a Human Resource Management System?

Canít my companyís IT system automatically respond to job applicants?

How has HR changed in the age of automation?

Do you have any quick leads to HRM software solutions?

Do I need to be worried about data sensitivity within my BI system?

Where is BI heading?

Do you have any thoughts on some of the major BI vendors?

Does BI Apply To The Hospitality Industry?

Can qualitative information be exploited using BI?

How can marketing research reports help me analyze information?

Why should I invest a small fortune in BI when I have an IT Department?

Is there a way to manually test a BI approach?

Is size and issue for business intelligence implementation?

How Performance Intensive Is Your Business?

Are there any ways to ease the difficulty of deploying reporting software?

What characterizes good data access?

Are their different ways to describe the same BI capabilities?

Is risk analysis used outside of the insurance industry.

How did dashboard technology come to be?

Is there a difference between decision support and reporting functions and processes?

Is there a way to test run a BI capability?

Can you describe a how CRM applies to sales force management?

What are some of the advantages of business intelligence and SFM?

What are some of the disadvantages of business intelligence and SFM?

How can I use BI in my advertising program?

Can BI help manage my IP portfolio?

What are some of the business reporting terms used in Performance Mana

How can I give my boss better graphs?

How can I display only that which is relevant?

How can I avoid displaying meaningless differences?

How can I further encode quantitative values in graphs?

How can I represent values effectively and accurately?

How can I avoid creating false relationships in the data Iím presentin

How can I stress that data that is most important?

Not finding the advice and tips you need on this Business Intelligence Tip Site? Request a Tip Now!

Guru Spotlight
Patricia Walters-Fischer