Question:

Does BI Apply To The Hospitality Industry?

Using BI To Create Great Customer Experience

Many executives can easily see the benefit of using business intelligence strategies in retail or manufacturing intensive industries. However, these business performance management software techniques apply to every enterprise and industry area. Take, for example, BI in a customer service critical marketplace, such as hospitality.

Jonathon Tisch, CEO of the Loews Hotel group, has recently written a book that looks at issues within the hospitality industry that may be solvable with enterprise business intelligence. Tisch stresses that creating a great customer experience takes more than just window dressing. His book title, “Chocolates on the Pillow Aren't Enough” aptly catches the crux of the matter. He is really saying that creating such an experience requires knowledge of the key performance indicators (KPI) that drive hospitality. KPIs are integral to any application of BI techniques and by association, any business function that has measurable indicators, can use BI techniques to enhance performance and profitability.

Business Intelligence Frequently Asked Questions

Is scorecarding applicable to other BI application?

Who are the major OLAP Software vendors?

What are the elements of an effective business intelligence software s

I’m new to BI; help me understand how business reporting software can

My Company has had some near-disasters in the past; can BI help us lea

How does the need for transparency impact HR and other functional busi

How does marketing reporting help my business?

I want to become a better decision-maker; how can BI help?

I’m being pulled in different directions by all of my managers; can BI

Is sales reporting a BI technology?

Is there a government use for performance management techniques?

Does performance planning improve scorecarding?

Do I always have to find answers using a BI approach?

Are business function areas and BI planning processes discrete?

Where does one find meaningful information on BI technology?

How does an open data strategy contribute to a bi competency center?

How does an open data strategy contribute to a bi competency center?

How does BI interact with CRM software?

Are advanced telephony techniques part of retail management software?

What is the make-up of the BI user community?

How can I use a business dashboard?

How can an executive dashboard help me?

how can i use clinical trial management software?

How do I use analytics software?

What is involved in supply chain performance?

I’m a small business, can I benefit from business intelligence?

what is enterprise planning software?

What are some of the business reporting terms used in Balanced Scoreca

How does performance streamline planning?

How can I make my presentation more memorable?

Can Balanced Scorecard Reporting Help Identify Excessive Costs?

What role does strategy play in scorecarding?

How are metrics used in performance management?

How is strategy used in Balanced Scorecard Reporting?

How did supply chain software come to be?

What are the salient features of the military supply chain?

Is there a military analog to a BI competency center?

Are BI Forecasting Techniques Applicable To The Supply Chain

Do I need to worry about the legality of supply chain data?

Is there a role for strategy in finance?

What do CFOs regard as important performance measures?

I’m sensing resistance to BI in the finance area, how can I overcome this?

Why can’t I use an open market or free BI source to access my legacy information bases?

What does BI cost?

Can IT/BI project investment be helped with finance reporting software?

What is a Human Resource Management System?

Can’t my company’s IT system automatically respond to job applicants?

How has HR changed in the age of automation?

Do you have any quick leads to HRM software solutions?

Do I need to be worried about data sensitivity within my BI system?

Where is BI heading?

Do you have any thoughts on some of the major BI vendors?

Does BI Apply To The Hospitality Industry?

Can qualitative information be exploited using BI?

How can marketing research reports help me analyze information?

Why should I invest a small fortune in BI when I have an IT Department?

Is there a way to manually test a BI approach?

Is size and issue for business intelligence implementation?

How Performance Intensive Is Your Business?

Are there any ways to ease the difficulty of deploying reporting software?

What characterizes good data access?

Are their different ways to describe the same BI capabilities?

Is risk analysis used outside of the insurance industry.

How did dashboard technology come to be?

Is there a difference between decision support and reporting functions and processes?

Is there a way to test run a BI capability?

Can you describe a how CRM applies to sales force management?

What are some of the advantages of business intelligence and SFM?

What are some of the disadvantages of business intelligence and SFM?

How can I use BI in my advertising program?

Can BI help manage my IP portfolio?

What are some of the business reporting terms used in Performance Mana

How can I give my boss better graphs?

How can I display only that which is relevant?

How can I avoid displaying meaningless differences?

How can I further encode quantitative values in graphs?

How can I represent values effectively and accurately?

How can I avoid creating false relationships in the data I’m presentin

How can I stress that data that is most important?





Not finding the advice and tips you need on this Business Intelligence Tip Site? Request a Tip Now!


Guru Spotlight
Candi Wingate