Cognos.com Tip: Sophisticated supply chain technologies have emerged in recent years, following improvements in manufacturing performance management through post-WWII innovations like ‘just in time’ logistics. Included in these technologies are planning models that measure total supply chain performance developed by organizations such as, the Supply Chain Council and The Global Supply Chain Forum. One approach establishes a framework built on eight key business processes:
· Customer relationship management
· Customer service management
· Demand management
· Order fulfillment
· Manufacturing flow management
· Supplier relationship management
· Product development and commercialization
· Returns management / reverse logistics

Learn about approaches such as mentioned above to ratchet-up your company’s supply chain performance.

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